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Developer's DescriptionBy Byron Stock & AssociatesLearn how to to increase resilience, personal productivity and emotional intelligence skills.Emotional Intelligence - what it is and why it is important defines Emotional Intelligence describes the benefits, identifies the key competencies, offers a few illustrative stories and serves as a preview to smart emotions for busy business people. Smart emotions is a "how to" book that teaches five simple techniques proven to increase resilience, personal productivity, and emotional intelligence skills.